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Berkshire Healthcare NHS Foundation Trust
Pharmacy Department, Prospect Park Hospital, Honey End Lane, Tilehurst, Reading, Berkshire,, RG30 4EJ
http://www.berkshirehealthcare.nhs.uk/

Get the best from medicines

How to get the best from your GP

This page is for people with a mental health problem and for anyone involved in supporting or caring for them. There are some ideas for answers to questions we’ve been asked over the years, although they probably only apply to UK. There are no correct answers to many of these problems, but hopefully some of these ideas may be of use. If you’ve got any other or better ideas, please let us know.

Click here to print off the short guide on how to get the best from your GP.

The Berkshire Healthcare NHS Foundation Trust Pharmacy Service exists to proactively support staff, service users and carers in achieving safe and effective medicines management, optimising the use of medicines by providing a high quality and friendly service.

We do this by providing:

Efficient drug distribution and purchasing
Accurate and independent information and education about medicines to other healthcare professionals, service users and carers
Clinical and dispensing activities to facilitate the management of medicines by service users within inpatient and community teams
Support to ensure that medicines management resources are used cost effectively within Berkshire Healthcare NHS Foundation Trust.

Pharmacy contact details:

Chief Pharmacist: Marion Walker
Telephone: 0118 960 5076
Email: marion.walker@berkshire.nhs.uk

We have an in-house pharmacy with dedicated specialist pharmacists and technicians based at

Pharmacy Department, Prospect Park Hospital
Honey End Lane, Tilehurst, Reading, Berkshire, RG30 4EJ.

We provide a service to all Berkshire Healthcare NHS Foundation Trust wards across Berkshire.

General opening hours are Monday – Friday 9am – 5pm.

Staff across Berkshire Healthcare NHS Foundation Trust have access to an emergency pharmacy service outside of these hours.

Medicines Information

Tel: 0118 960 5059 (available 10 am -12 midday and 2 pm to 4 pm; Monday to Friday)

Dispensary and all general enquiries

Tel: 0118 960 5080 (answer phone service out of hours)
Fax: 0118 960 5079

Deputy Pharmacy manager Tel: 0118 960 5077

The Patient Advice and Liaison Service (PALS)

PALS is a free, informal and confidential patient advice service providing support and guidance across our services. It also assists carers and relatives and recognises their essential role.

PALS staff are available during office hours from Monday to Friday (excluding public bank holidays). An answer phone operates if no-one is available to take your call.

You can contact PALS by:

Visiting the PALS office at Building 1, Room 1.1.13. Prospect Park Hospital, Honey End Lane, Reading, RG30 4EJ
Asking a member of staff to arrange a visit
Telephone: 0118 960 5027
Email: trevor.lyalle@berkshire.nhs.uk

The Healthcare Library is for:

Berkshire Healthcare NHS Foundation Trust and associated staff
NHS Berkshire West (formerly Berkshire West PCT)
Students on placement with either of the above organisations

Please contact the library for more information.
Healthcare Library, Prospect Park Hospital
Honey End Lane, Tilehurst, Reading, Berkshire, RG30 4EJ.

Open Monday - Friday from 9.00am to 5.00pm
Tel: 0118 960 5012
Fax: 0118 960 5014
Email: Library.Healthcare@berkshire.nhs.uk