North Essex Partnership NHS Foundation Trust
Units E and F, Chelford Court, 37 Robjohns Road, Chelmsford, Essex, CM1 3AF
http://www.nepft.nhs.uk/

Associate Director for Pharmacy: Judith Woolley
01245 546480
judith.woolley@nepft.nhs.uk

Get the best from medicines

How to use the site

The website is aimed at helping you make a decision about a treatment, mainly medication. Nearly all the information you want and need is on the site.

A. Quick start

The website has two main strands:

  • Medicines ­ at least 20 questions and answers on over 110 medicines used in mental health

  • Conditions ­ at least 14 questions and answers on 18 or so conditions

To find what you want, there are two ways of looking for things:

Use the shortcuts

  • Conditions ­ and click on the condition you want to look at

  • Medications ­ and click on the medicine you want to look at

If you can't find what you're looking for, use the search box.

Searching

Use the search box (where it says "Enter keywords") and type in:

  • a medicine name e.g. fluoxetine, Prozac, diazepam etc or

  • a condition or symptom e.g. depression, anxiety, sleep etc or

  • a "key word" e.g. driving, side effects etc

Then click the search button and choose from the list.

Browsing

Use the "Frequently asked questions" links on the left

You can click on any of these:

  • Common questions

  • Mental health conditions

  • Medicines listed by name (including Trade names)

  • Comparing medicines (the Handy Charts)

  • Medicines listed by class or category (e.g. antipsychotics)

  • Side effects

B. More information

The website is structured into two main strands:

1. Medicines

  • We have included over 110 medicines used in mental health, each with at least 20 questions and answers

  • You might need to click again for the answers as some of the answers depend on what you're taking a medicine for e.g. how long an SSRI takes to work may be different in e.g. depression and PTSD.

  • Each of the medicines has links to the conditions it can be used for

  • The medicines are all listed as their "Approved name" i.e. the name of the actual medicine itself. The approved name is the same all over the world. You may know the medicine by one of its trade names. Trade names may be different in different countries e.g. sertraline is an approved name of an SSRI, and its trade name in UK is Lustral®. The Americans find the word "lust" in a drug name a bit much for them so in USA it's called "Zoloft".

2. Conditions

  • There are 18 or so conditions, each with at least 14 questions and answers.

  • Each of the conditions has links to the medicines mentioned

  • Most of the links will open in a "New window", which means that you shouldn't get too lost.

How much to see

When you open or load a condition or medicine, the list of questions will appear.

  • To see a question and answer, just click on that question.

  • To see all the questions and answers, click "Expand" just above the medicine or condition

How big it looks

You can change the text size on the screen. Usually, the screen will show a standard size print. If this is too small for you to read easily then use the links right at the top of the website page to change the print size:

1. Click the size print you would like

  • Standard text

  • Large text

  • Extra Large Text

2. Reload the page

If the print size doesn't change (as usually happens with Explorer®), then you need to do a "Hard refresh":

  • Explorer - Hold down the Ctrl button and press F5. Or go to View, Refresh (but hold down the Ctrl key at the same time).

  • Safari ­ Hold down the Cmd button and press R

  • Other web browsers ­ probably the same as Explorer

Talking pages

If you have poor eyesight, or are helping someone with poor eyesight, you can use the "Screenreader" link at the top of the page. Click on this and it will take you through to www.screenreader.net. Here you can download a free version of "Thunder" (you can also make a £10 donation for it as well, which is a good idea if you can). This will then read each page to you as you go on to it.

Printing

You can do several things to have a printable version:

1. Print a whole document

  • Click the print button link under the "Useful tools" section or

  • Click your Browser's print button

2. Print a handy summary

Under most medicines there is a link to "download a handy PILL". Click on this and then print the document that appears. You will need Adobe Reader for these which, if you haven't got it, can be safely and quickly downloaded from http://get.adobe.com/uk/reader/otherversions/.

The North Essex Partnership (NEPFT) Pharmacy supports service users, carers and staff by providing accurate and independent information and education about medicines. We offer a high quality and friendly service. The Trust has an in-house pharmacy in Chelmsford, and a team of pharmacists and technicians who are based on the wards at Chelmsford (the Linden Centre) , Colchester (the Lakes), Clacton, Harlow (the Derwent Centre) and Epping.

You will find a lot of information about medicines here and it is easy to search what you are looking for: however please let us know if it can be improved.

Pharmacy contact details:

NEPFT Pharmacy, Units E&F, 37 Robjohns Road, Widford, CHELMSFORD, Essex, CM1 3AG
Tel. 01245 315 500
Fax dispensary 01245 256 826 or 853 Fax office 01245 256 948
E-mail nepft.pharmacy@nhs.net

Opening hours Monday-Friday 9am to 5pm. The pharmacy is not on a hospital site so there is no outpatient service unless prearranged with the clinic.

Assocate Director for Pharmacy Judith Woolley 01245 315 507 judith.woolley@nepft.nhs.uk
Pharmacy Manager Gail Hewson 01245 315 504 gail.hewson@nepft.nhs.uk
Lead Pharmacist for North East Essex Helen Thurlow 07792 209 328
Lead Pharmacist for Mid Essex Katherine Delargy 07879 115 278
Lead Pharmacist for West Essex Tolu Aigbekaen Office no. 01279 444 455 Ext 2811

For patients, carers or the public: If you have any questions please contact the pharmacy on 01245 315 500, or your local pharmacy staff. You can also contact PALS (patient advice and liaison service) on 01245 546 433 or by e-mails on pals@nepft.nhs.uk and they will find an answer for you. For more information visit the Trust website on http://www.nepft.nhs.uk

For staff: Please look at the Medicines management page on i-connect (go to Policies/Medicines management/) for full contact details, procedures, guidances, patient leaflets in other languages, useful websites. Please order in good time for your transport, or contact local pharmacy staff if need be. Staff across the Trust have access to on-call pharmacy services outside working hours.